1. Introduction

AristaFX ("we", "our", or "us") respects your personal privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or acquire software products distributed by AristaFX.

2. Information We Collect

We collect only the minimum information necessary to provide our digital products and customer support:

  • Account Information: Name, email address, password hash, and language preference when you register an account.
  • Order & License Data: Purchased product, pricing plan, license activation identifiers, and download timestamps.
  • Technical Information: IP address and user-agent string collected solely for server-side security and HMAC download link authorization.

3. Payment Processing & Merchant of Record

We do not collect, process, or store your credit card numbers, bank details, or sensitive financial information on our servers.

All payment transactions are conducted and managed securely by our authorized Merchant of Record, Lemon Squeezy (Lemon Squeezy, LLC). Lemon Squeezy adheres to PCI-DSS Level 1 compliance standards and processes payment information according to their Privacy Policy.

4. How We Use Your Information

  • To generate and validate your digital software licenses and download access.
  • To communicate essential order confirmations, product updates, and technical notifications.
  • To respond to your support inquiries and technical assistance requests.
  • To prevent fraud, abuse, and unauthorized redistribution of software intellectual property.

We do not sell, rent, or trade your personal data with third-party advertisers or data brokers under any circumstances.

5. Data Retention & Your Rights (GDPR / CCPA)

Under applicable data protection laws including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you have the right to access, rectify, export, or request the deletion of your personal account data at any time.

To request data deletion or an export of your account records, please contact our privacy compliance desk at privacy@aristafx.com.

6. Contact Us

If you have questions regarding this Privacy Policy, please contact:
Privacy Officer: support@aristafx.com
AristaFX Algorithmic Trading Solutions